1. STATEMENT OF PRIVACY COMMITMENT
1.1 Statement of Privacy Commitment
Shikoi LLC (“Vishmo,” “we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data in compliance with United States federal and state privacy laws and industry best practices.
By accessing our website www.vishmo.com, using our services, or otherwise interacting with us, you acknowledge and agree to the data practices described in this Privacy Policy. If you do not agree, please discontinue the use of our services immediately.
1.2 Effective Date and Policy Updates
This Privacy Policy is effective as of April 22, 2025. Shikoi LLC reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in legal, regulatory, operational, or business practices.
If significant modifications are made, we will provide notice through:
- Website Notification – A prominently displayed update on our website.
- Email Communication – If you have an account with us or have subscribed to updates.
- Other Required Channels – As mandated by applicable privacy laws.
Your continued use of our website and services after an updated Privacy Policy is posted constitutes your acceptance of the revised terms. If you do not agree with the modifications, you should discontinue using our services and exercise your consumer rights as outlined in Section 6 (Consumer Rights Under U.S. State Privacy Laws).
For any questions or concerns regarding this Privacy Policy, please contact contact@vishmo.com.
2. CATEGORIES OF PERSONAL INFORMATION COLLECTED
2.1 Information You Provide Directly
- Personal Identifiers – Full name, date of birth, gender.
- Contact Information – Email address, phone number, mailing address.
- Financial & Payment Data – Credit/debit card details, billing information (processed securely through PCI-compliant third-party processors).
- Account Credentials – Usernames, passwords, authentication details.
- Communications & Correspondence – Messages, customer inquiries, complaints, and chat interactions.
- Marketing & Promotions – Preferences, survey responses, contest entries.
2.2 Information Collected Automatically
- Device & Technical Information – IP address, browser type, device type, operating system.
- Website Usage Data – Page views, session duration, clickstream data, referring URLs.
- Geolocation Data – Approximate location based on IP address, if enabled by the user.
- Tracking Technologies – Cookies, pixels, web beacons, and analytics tools for site performance and advertising.
2.3 AI & Automated Decision-Making
We may use automated systems and AI-driven technologies for:
- Fraud detection and security monitoring.
- Personalized advertising and content recommendations.
- Automated responses in customer service interactions.
Users have the right to request human intervention for decisions that significantly impact them. If you wish to challenge an automated decision or opt out of AI-based personalization, contact us at contact@vishmo.com.
3. PURPOSES FOR COLLECTING AND PROCESSING PERSONAL INFORMATION
3.1 Service Delivery & Account Management
- Creating and managing user accounts.
- Processing transactions and fulfilling orders.
- Providing customer service and dispute resolution.
3.2 Marketing, Advertising & User Engagement
- Sending promotional materials, newsletters, and exclusive offers.
- Customizing advertising based on user preferences.
- Conducting surveys and consumer feedback programs.
3.3 Legal Compliance & Fraud Prevention
- Detecting and preventing fraud, unauthorized access, and cyber threats.
- Ensuring compliance with U.S. state and federal laws.
- Responding to law enforcement requests or regulatory requirements.
4. COOKIES & TRACKING TECHNOLOGIES
- Enhance Functionality – Remember user preferences, login details, and browsing settings.
- Analyze Traffic – Track website performance and optimize content.
- Personalize Advertising – Deliver relevant ads via platforms like Google Ads and Facebook Pixel.
- Improve Security – Detect fraudulent activities.
- Measure Marketing Effectiveness – Analyze engagement with campaigns.
- Enable Social Media Features – Enable interaction with embedded content.
4.1 User Controls for Cookies
You can control cookie preferences through your browser settings. Disabling cookies may impact website functionality. For more details, refer to our [Cookie Policy].
5. DATA SHARING & THIRD-PARTY DISCLOSURES
- With Payment Processors – For secure transactions (e.g., Stripe, PayPal).
- With Service Providers – For analytics, cloud storage, email marketing.
- For Legal & Compliance Purposes – To comply with legal obligations or court orders.
- In Business Transfers – During mergers, acquisitions, or restructuring.
All third-party vendors are required to comply with U.S. data protection laws.
6. INTERNATIONAL DATA TRANSFERS
We may transfer your personal data to providers or affiliates in other countries. For EEA, UK, or other jurisdictions with transfer rules, we use safeguards like:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Adequacy decisions
For more, contact contact@vishmo.com.
7. CONSUMER RIGHTS UNDER U.S. STATE PRIVACY LAWS
7.1 California Residents (CCPA/CPRA)
- Right to Know
- Right to Delete
- Right to Opt-Out
7.2 Virginia, Colorado, Connecticut, & Utah
- Right to Access & Portability
- Right to Opt-Out of Targeted Advertising
To exercise these rights, contact privacy@vishmo.com.
8. DATA SECURITY SAFEGUARDS
- End-to-End Encryption (TLS/SSL)
- Multi-Factor Authentication (MFA)
- Regular Security Audits
In the event of a breach, we will investigate, notify affected parties, and mitigate further risks. Contact contact@vishmo.com if your data is compromised.
9. DATA RETENTION POLICY
- Provide services and fulfill obligations.
- Comply with legal and tax requirements.
- Enforce agreements and resolve disputes.
Upon request, data will be deleted or anonymized unless retention is legally required.
10. CHILDREN’S PRIVACY COMPLIANCE
We do not knowingly collect data from children under 13, in compliance with COPPA. If found, such data will be deleted immediately.
11. SMS COMMUNICATIONS AND MOBILE INFORMATION
11.1 Consent to Receive SMS
By submitting your mobile number on Vishmo.com or any associated forms, you expressly consent to receive transactional and promotional SMS messages from Vishmo. Message frequency may vary depending on your interactions with our services.
11.2 Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. For assistance, reply “HELP” or contact us at support@vishmo.com.
11.3 Message and Data Rates
Standard message and data rates may apply for any messages sent to or received from us. Please consult with your wireless carrier for more information about your messaging plan.
11.4 Third-Party Sharing
We do not share, sell, rent, or trade your mobile number or SMS opt-in data with third parties or affiliates for marketing purposes. Mobile numbers collected will only be used in accordance with this Privacy Policy and for the purpose explicitly consented to.
11.5 Security
Your mobile number is stored securely and handled in compliance with applicable data protection regulations.
12. CONTACT INFORMATION FOR PRIVACY INQUIRIES
📍 Shikoi LLC
5441 Farina Lane
Fremont, CA 94538
📧 Email: contact@vishmo.com