Provider Agreement
Effective Date: 26 september 2025
Platform Name: Vishmo (“Platform”, “we,” “us,” or “our”)
Provider: The individual or business entity registering to offer services on the Platform (“you” or “Provider”)
This Provider Agreement (“Agreement”) sets forth the terms and conditions governing your use of the Platform as a service provider. By registering as a Provider, you agree to abide by this Agreement in full.
1. Role of the Platform
The Platform provides a tool that allows Providers to list, schedule, and manage appointments with Clients for beauty and wellness services.
We are not a provider of services, do not employ Providers, and are not a party to any service agreements between Providers and Clients. Your use of the Platform does not create any employment, partnership, joint venture, or agency relationship with us.
2. Eligibility and Compliance
You represent and warrant that:
- You are at least 18 years old and legally able to enter into this Agreement
- You possess all required licenses, certifications, insurance, and permits necessary to legally perform the services you offer through the Platform
- You will provide services only in jurisdictions and locations where you are legally allowed to do so, including outside of physical establishments where permitted
Failure to comply may result in immediate removal from the Platform.
3. Service Standards
You agree to:
- Provide high-quality, professional services in accordance with industry standards and applicable laws
- Maintain accurate, honest, and up-to-date profile and availability information
- Not offer or advertise any service that is unlawful, prohibited, or not permitted to be performed in your location
You are solely responsible for ensuring compliance with all health, safety, and sanitation regulations applicable to your services.
4. Bookings, Payments, and Client Relationship
You acknowledge and agree that:
- All service agreements, bookings, and payment terms are strictly between you and the Client
- You are responsible for setting your pricing, availability, and service terms
- Any disputes, chargebacks, or issues must be resolved directly with the Client
While the Platform may offer tools to facilitate payment processing, we do not handle or guarantee payments between you and the Client.
5. Cancellation Policy
You agree to adhere to the Platform’s cancellation policy, as may be updated from time to time and published on the Platform. Repeated or abusive cancellation behavior may result in suspension or removal from the Platform.
6. Code of Conduct
As a Provider, you agree to:
- Treat all Clients and other users respectfully and professionally
- Not engage in any behavior that is discriminatory, abusive, illegal, or harmful
- Only perform services that are legal and within your qualifications
- Refrain from using the Platform to circumvent fees, engage in off-platform transactions, or violate any part of this Agreement
Violation of this Code of Conduct may result in immediate termination of your account.
7. Platform Modifications and Availability
We reserve the right to modify, suspend, or discontinue any part of the Platform at any time, including service features or availability. We are not liable for any loss or damage resulting from such modifications or downtime.
8. Suspension and Termination
We may suspend or terminate your access to the Platform at any time, with or without notice, if we determine that you:
- Breached this Agreement or any other Platform policy
- Are offering unlicensed or unsafe services
- Are operating outside of permitted legal boundaries
- Are negatively impacting the Platform’s reputation, safety, or reliability
You may terminate your account at any time by providing notice via your Provider dashboard or contacting support.
9. Limitation of Liability
The Platform is provided on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties and are not liable for any damages arising from:
- Your use or inability to use the Platform
- Client behavior, disputes, or nonpayment
- Regulatory or legal violations resulting from your services
10. Indemnification
You agree to indemnify and hold harmless the Platform, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of:
- Your services or conduct
- Your violation of this Agreement
- Your breach of any applicable law or regulation
11. Independent Contractor Status
You are an independent contractor and not an employee, partner, or agent of the Platform. You are solely responsible for:
- Your tax obligations
- Obtaining and maintaining all licenses and insurance
- Your tools, supplies, and transportation
Nothing in this Agreement creates any employment relationship.
12. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United States of America and operable states within. Any disputes shall be subject to the exclusive jurisdiction of the courts of the pertinent State.
13. Changes to This Agreement
We may update or revise this Agreement at any time. You will be notified of material changes via email or through the Platform. Continued use of the Platform after changes take effect constitutes acceptance of the updated terms.
14. Contact
If you have questions about this Agreement, contact us at:
Vishmo
contact@vishmo.com